Appletree’s Net Promoter Results in Donation to Ronald McDonald House
Appletree Answering Service surveys their customers once per quarter using Net Promoter. A Net Promoter originated from the book “The Ultimate Question” by Fred Reichheld and is a tool for measuring...
View ArticleSanta’s Answering Service Makes Young Girl’s Dream Come True
Appletree Answering Service held their 2nd annual Santa’s Answering Service campaign this holiday season. With a goal to provide a fun experience for children all over the world, Santa’s Answering...
View ArticleAppletree Customer Spotlight – Success Academy Charter Schools
Success Academy Charter Schools are free, public schools founded on the simple premise that every child deserves a high-quality, free public education. They currently operate nine schools in New York...
View ArticleAppletree Answers to Donate to American Heart Association
In honor of American Heart Month, Appletree Answers is donating $1 for every “like” we receive on the Appletree Facebook page throughout the month of February to the American Heart Association (AHA)....
View ArticleTop 10 Finalist in Great Place to Work’s Video Contest
Appletree Answers has been named a top 10 finalist in Great Place to Work’s “We Love Our WorkPlace” Video Contest. We are honored and very proud to be a finalist. Appletree strives to provide a...
View ArticleSevere Weather Preparation to Save Lost Revenue
As a business leader or owner, natural disasters need to be considered in your emergency or back-up plans. The way Mother Nature has been acting in recent years, extreme weather events can strike...
View ArticleMake Your One Shot a Slam Dunk
You have one shot to make a first impression. Competitors are only a tap, mouse click, or phone call away. If you are a business that relies on a live person to handle your inbound leads to sell your...
View ArticleCustomer Feedback Fuels Charitable Donation to SPCA
Here at Appletree Answers we continue to use Net Promoter surveys every quarter to ask our customers for their feedback. We find this as an effective way to gauge our success in providing our...
View ArticleBusted Call Center Myths
The answering service and call center industry helps hundreds of thousands of companies grow and succeed each year. A study done by The Global Call Center Network states that 86% of call centers serve...
View ArticleShocking Memorial Day Business Availability Study
On Memorial Day Monday while most of the country was enjoying sunshine, burgers, and beverages Appletree Answers was conducting a business availability study. We mystery shopped 89 businesses across 9...
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